Contact the Desk

A private line,
opened for you.

A calling name is all we ask — no email, no telephone. The desk is alerted the moment the room opens, and the line stays open for two hours.

02

Ticket desk

A written line to the desk with a reference you can follow.

03

Desk chat

Chat with the team in real time, right here on the website.

04

Concierge desk

Members only — calling name and secret phrase.

Open desk →
Start live chat
How the chat works

Opened the moment you write.

01

Leave a calling name

No email, no telephone — only the name you wish to be known by.

02

Write your message

The desk is alerted the moment you send it.

03

Keep your reference

Issued at once, so you can return to the same chat later.

04

The desk replies

Answers arrive directly in the chat, here.